After confirming the order in the shopping cart of your personal account, click the "PROCEED TO CHECKOUT" button. Payment methods will appear in the window that opens:
• Credit card (VISA/MasterCard)
• Tinkoff pay, MIR pay (Android), Yandex pay.
In case of a refund, the money for the purchase will be returned to the card / account you paid for the order.
Depending on the order value or place of destination delivery charges may vary.
International shipping cost to the EU ~ 15-30€, takes ~ 10 working days. Overseas delivery 30-40$, takes 10-15 working days.
Method of shipment:
• EMS - courier delivery
• CDEK - courier delivery
• Russian post -> local post office
Customers are responsible for paying any additional costs including but not limited to customs, duties, and taxes.
We hope that you will be satisfied with your purchase. Take the time to decide! Products ordered from the Porty Online Shop can be returned within 30 days.
Return cost is carried by the buyer.
Please use the return sticker enclosed in your package. If you did not receive a return sticker with your order, please contact our Customer Care team. Attach it to an easily visible position on the return package and simply hand in the package to a post office.
Please complete the return form enclosed with each consignment; this helps us process your return shipment as quickly as possible.
Make sure you keep the postage receipt safe until you have received confirmation that your return shipment has arrived with us. This receipt confirms the date of return shipment and also provides the receipt number for your return shipment.
Once we have approved the return shipment, you will receive an e-mail with confirmation that the invoice amount will be credited to your account in the next few days. You will receive this amount by the same method with which you paid for your purchase.
Please take note that you may only use the products for the purposes of testing – in a manner commonly permitted in a store to check that they fit – and that the products must be returned with the original label attached and with the return slip enclosed in the package. We reserve the right to demand compensation in the event that the product quality has suffered as a result of any additional use.
We are always happy to assist you. Please contact us, if you have any questions.
Factory warehouse: 109548, г.Moscow, Proektiruemyi dr. 3723 - 12.